• Back To Search
• Quick Apply
• Register Now
• Send Me More Jobs Like This

• Cambridge
• Posted 22nd Mar 2012
• 
• Posted by: Exact Sourcing Ltd
• Salary: £16,000- £16,500
• Job Type: Permanent
• Address: St John's Innovation Centre,
  Cowley Road
  Cambridge
  CB4 0WS
  
• Reference:
• This job has been viewed 47 times since it was posted.

Sorry, this job has expired and cannot be applied for. We still have a large selection of jobs on the site. Why not try an alternative search?

Job Description

GERMAN SPEAKING CUSTOMER SERVICE ADMINISTRATOR

Our client is now seeking smart and enthusiastic new people to complement our existing, excellent customer service team.

The successful candidates should be fluent in German; the addition of either French or Spanish would be an advantage. Must be able to demonstrate excellent customer service skills, be PC literate, and able to work on own initiative as well as part of a team. In return they offer an excellent benefits package and a pleasant working environment.

Principle Responsibilities:-

• Telephone support for both new and existing customers.
• Process orders received via various communication channels.
• A proactive approach to customer retention.
• A comprehensive understanding of the Company’s products and business model.
• A willingness to promote the Company at events/visits in both the UK and Europe.
• Offer additional support to all areas of the business.
• Assist the Company in maintaining its goal of world class customer service.
• A general understanding of Microsoft software, specifically Excel, would be preferred but not essential.
• The ability to navigate external courier websites to resolve parcel queries.
 

Benefits:
• Working hours – 37.5 per week between the hours of 8am-6pm
• Holidays – Starting at 22 or pro rata in the 1^st year, 24 days after 3 years & 25 days after 5 years.
• Contributory Pension Scheme (after 3 months).
• Contributory Health Scheme (after 3 months).
• Death in Service Insurance (4x basic salary).

To apply, please send your details by clicking apply below Exact Sourcing is an Equal Opportunities Employer.