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Account Manager
This job has expired, and cannot be applied for.
- Posted By: Polytec Personnel
- Address:
- Contact:
- Date Posted: 8th Oct 2008
- Salary: £25,000 to 25,000
- Location: Cambridge
- Reference Code: 21222
- Views Since Posting: 147
- Full Description:
Our client is currently seeking an Account Manager to manage & develop high quality business. Co-ordinate business development activities with line Management.
Main Duties:
*Act as a key point of contact for customers within your portfolio (the role has retention responsibilities). Identify opportunities to improve the service we deliver and the revenue we generate from these customers.
*Manage customer queries successfully, migrating these to Customer Service, Office Administration Team, Production, Transport and other departments as appropriate.
*Where necessary visit customer sites to identify stock & other issues, and where appropriate, work on site to resolve to mutual satisfaction. Complete associated administrative activities in a timely fashion.(Additional focus now to be placed on management of abuse of stock)
*Carry out training of housekeeping staff on customer premises, issuing associated paperwork, and provide on-going training and support.
*Assist with stock checks as necessary & accompany the Stock Check Clerk on visits to customers within your portfolio. Complete all associated paperwork to a high standard.
*Drive sales activity (warm leads & cold calling) & gather marketplace information in liaison with line Management.
*Organise diary & appointments with new & existing customers; communicate appointment details to Business Development Manager.
*Complete visit reports, file notes & letters to a high standard.
*Attend regular Inter-Departmental Communication Meetings & Business Development / Strategy Meetings.
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